Shipping and Returns
After you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Your order will promptly be processed for shipment (within 2 business days).
Dermalicious will send your package via USPS First Class Mail. We have found it to be reliable, economical, and fast. Upon shipment you will receive a confirmation email and accompanying tracking number.
Easy Returns & Exchanges
If unsatisfied with your purchase, simply perform this 2-step process to receive a refund:
- Using the Contact Us page, send an email requesting a return. Include details such as order number, reason, etc.
- Re-package your product and send to the address listed below.
Once we verify the product has not been opened, used, or damaged, we will issue you a refund, which will include the original shipping cost. The cost of the return shipping is the responsibility of the customer.
5325 Paris Ct.
Reno, NV 89511